Rewards Plus ‘s unique on-line CRM system has been recently
appointed by Eurostar to manage it’s customer service issues both in the UK and
Europe. With over a million
passengers a year travelling on Eurostar, and of which many come from outside
the UK, the brief to insure those customers who have unfortunately received or
endured delays and other unforeseen problems while travelling on Eurostar,,
where a free ticket is just not good enough, are placated and provided with the
Rewards Plus in-line gift voucher , in the customer’s European country of
origin, which allows the customer to choose a gift or experience that is to
their choice of lifestyle and interest. Thus ensuring a quick return to the
brand by an unhappy customer!
Those countries
serviced by Rewards Plus include;
UK, France, Belgium, and Italy.
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